SHIPPING POLICY FAQS
How much does shipping cost? Do you offer FREE Shipping?
Standard Shipping anywhere in the continental USA, Alaska, Hawaii or Puerto Rico is Free.
Shipping to Canada is directly calculated at checkout and is based on real-time USPS Rates. Shipping costs do not include possible taxes or duties which may be assessed by the Canadian government.
How long will it take for you to ship my order?
Cosmic-Perfume.com ships all paid and verified orders within 1 (one) business day.
Business days are defined as any weekday (Monday thru Friday) that is not a US federal holiday. Saturdays, Sundays and US Federal Holidays are not business days.
How long will it take to receive my order?
US Standard Shipping usually takes between 5 - 9 business days.
US Expedited (faster) shipping options are available and can be calculated based on carrier rates at checkout.
Shipments to Canada take up to 5 days to reach Canada and usually are delivered within a few days after customs clearance.
Do you ship internationally?
We currently ship to Canada.
What carriers do you ship with?
Cosmic-Perfume.com ships with UPS or the United States Postal Service. Cosmic-Perfume reserves the right to determine the best method of shipping to your destination. We always use a method in which delivery can be confirmed. Orders may require a Signature Confirmation.
Do you ship to APO/FPO's?
No, unfortunately Cosmic-Perfume does not currently ship to Military Mail addresses.
Do you allow different shipping address?
Yes, you may request an alternate shipping address in the US. However, we recommend paying via Amazon or Paypal options, since they have the technology to assess risk involved with shipping to an address other than the billing address of the credit card.
If paying with a credit card directly on our website (instead of Paypal or Amazon), we are unable to guarantee that we will approve shipping the order to an alternate shipping address. **Please note that on orders where the shipping address is different from billing address, our policy requires additional security measures & processing time. This process will delay your order. Cosmic-Perfume reserves the right to cancel any orders which insufficient information has been provided.What happens if the address I gave was incorrect & undeliverable or I refused the package?
If a package was returned due to an incorrect shipping address or refused, we reserve the right to refund your payment less a restocking fee. If you wish to re-ship your order, you will be required to pay an additional shipping charge, which will be determined at the time of the request.